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The Library

Our resource hub for the latest news and helpful tips.

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strategic thinking

Strategic Thinking Changes Your World. Isn’t It Time You Began?

By Tammy | August 6, 2020

Life should never just ‘happen.’ In fact, the only way you’re ever going to get anywhere at all is through intentional action. That action starts in the questions you ask, and the answers you give.

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self-sabotaging behaviors

SELF-SABOTAGING BEHAVIORS THAT KEEP YOUR BUSINESS FROM SOARING

By Tammy Rourk | July 13, 2020

At some point we all fall into self-sabotaging behaviors. Stopping this behavior is easy when you learn to recognize the symptoms.

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Summertime Skincare: What You May Have Forgotten

By Jay Winkler | June 30, 2020

The things that seem to take a backseat during times of crisis are typically the things that make us feel good, like a routine.

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Simple Steps To Enjoy Your Vacation Time

By Tammy Rourk | June 27, 2020

Whether you’re going for a week or two, or just a few days, taking care of a few things now, and keeping a positive mindset, can help ease you back into the work routine and may even stretch your “vacay” mood a little longer.

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Time Management Hacks Used By Successful People

By Tammy Rourk | June 21, 2020

When you think of a successful CEO, do you wonder how they make it look so easy? How did they get where they are? It almost seems a fantasy that someone can run a company, spend time with family, exercise every day, yet still manage to enjoy their hobbies as well, such as writing a book, or building a boat. You know the kind of person we’re talking about because there are loads of these successful people out there.

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Separating Home from Work

By Jay Winkler | June 13, 2020

A few months ago (feels like a lifetime right?) many of us were displaced from an office setting to a home office setting. There have been a few that made that transition seamlessly. I am not one of those few! I am an extrovert by nature. I recharge my batteries (energy if you will) by interacting with people around me.

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Listen…Your Customers Will Tell You All About Customer Care.

By Tammy Rourk | May 31, 2020

Everyone says customers are first, but so few deliver on that idea. If you are just slightly better than average delivering customer service, you are already most of the way there. Regardless of whether your customer is engaging with you in email, on social media, or elsewhere, they should feel at home, as if everything were made for them – because it is.

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High-Touch Customer Care

By Tammy Rourk | May 4, 2020

High-touch marketing involves ensuring that you increase the human factor in all your marketing efforts. Even though most of your business may be conducted online today, your customers still value social interaction, and because of this fact, high-touch marketing methods can be the differentiator for your business.

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Establish a Great Home Environment for Success

By Tammy Rourk | April 1, 2020

People read about having a great work environment or an atmosphere at work for success. But if your environment at home is less than optimal, this can affect your work, no matter how great your work environment is.

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Family Resurgence – Don’t I Know You?

By Tammy Rourk | March 15, 2020

The more I assess the situation, from a reasonable, logical, sprinkled-with-just-a-tad-emotion, point of view, the more I can’t help but think, “Why not make the best of a bad situation”?

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