Outsourcing: The Key to Success
Think back to when you first set out to build your business. Do you remember what your “wants” were? For most, whether building a small business or becoming an entrepreneur, the first need, or “want,” was to have a business that provided the income you needed without overtaking your life. Working in the Corporate world was sucking your life away. Sure, you had an awesome career, maybe an excellent salary and title, but at what cost? Long commutes, long hours, you were missing out on the joy of life. So you decided to take matters into your own hands.
Fast forward – six months? One year? Five years? Are you enjoying your business success, living that full and rich life, both professionally and personally? If you are, Congratulations! But I’d be willing to bet you are still overworked. So how do you build that successful business and get everything you want? The key is outsourcing.
My story is very similar to many independent contractors. I was in the Corporate world, living the dream. I had an excellent, well-established career, a fantastic salary and benefits, and a commute from hell. But I loved my job. Then my company had a corporation-wide restructuring, and I found myself without a job. Trying to land another job in an unstable and volatile employment outlook proved futile and frustrating, so I stopped looking and decided to build my own business. My first thought was, “what do I want to be when I grow up.” After careful deliberation, I knew what would make me happiest would be helping others. I thrived when I was employed as a secretary, an administrative assistant, even an assistant manager. I was at my best in these positions because I was helping, I felt needed, and I knew I was making someone’s life a little bit easier.
So I did what makes sense to me, leveraged all my years of experience and skillset, and became a virtual assistant to help give you back your time to do the things you love, to focus on growing that business you worked hard to build. This is the number one reason why virtual assistants exist and why we outsource our skills to you. Keep on reading to learn how outsourcing helps your business.
How Will Outsourcing Help My Business?
- Grow - Well planned outsourcing can improve your efficiency, cut costs, speed up product creation, and give you time to focus on the important planning and directing that a business owner must do, aside from doing the actual tasks in the business.
- Boost Resources - adds key resources and skills to your arsenal. No need to learn how to manipulate Excel or take a coding class when you can hire someone to do it when you need it.
- Save Money - Outsourcing means you use an independent contractor only when you need them and not pay someone for non-productive hours.
- Remove Bottlenecks - When you start to outsource tasks in your business, you’ll notice bottlenecks start to clear up, and tasks are being completed more efficiently. Because the truth is, in most small businesses, the bottleneck is the business owner.
- Frees Up Your Time – As a business owner, you have a lot to do, but you don’t have to do it all. You started your business to offer your expertise, your point of difference, not spend your day on mundane and overwhelming tasks. By hiring an independent contractor, you focus your talent on doing things that only you can do.
- Improve Customer Satisfaction and Reviews – The truth is, someone else can probably do some things better than you. Because of that, if you outsource to the right people for the right things, you can improve your offers, thus improving your customer satisfaction dramatically.
How Do I Outsource Successfully?
Before you start the search, define what it is you want to have done. Being clear on the parameters of your project is half the battle.
- Evaluate contractors carefully – Look at testimonials, examples, and always make sure they are who they say they are. If needed, ask for personal references. Most independent contractors will not be willing to provide client contact information but may have personal references available.
- Make your decision based on their skill and expertise, not price – Don’t always hire people based on the lowest price. Sometimes a higher price ends up being a lower price due to time and expertise. “You get what you pay for” is true for outsourcing.
- Start Small – Choosing a small task or project to outsource will help you determine how well they meet deadlines and stand by their work, as well as fit in your environment. They may be capable, but a bad match will leave you feeling frustrated.
Outsourcing is the biggest key to your freedom. Remember that many things you need to be done can be done by someone else. You really can hire experts remotely for a lot less than you think and increase the capabilities of your business fast. I'm going to leave you with a few final tips to help you choose your awesome, amazing independent contractor for your business needs:
- Know What You Want – Write a detailed job or project description highlighting the expected deliverables, timetable, and budget.
- It’s OK to hire more than one contractor for a project – Hiring out for parts of a project, such as writing, editing, and formatting, may turn out a better product. And if one gets sick, the project doesn’t come to a halt or fall back on you.
- Know Your Budget – You need to know the range you’re able to pay for the projects you’re trying to outsource.
- Do Your Research – Visit their website, check out their social media pages, read their reviews and testimonials. Remember the saying, “if it’s too good to be true, it probably is.” Always check up on anyone you plan to work with, especially if they will be associated with your business name in any way. You would do this if you were hiring an employee, and you should do it anytime you plan to have someone work in your company, no matter the status.
- Respect Their Business – Chances are, your independent contract will not be exclusive to you as they are not your employee. How many active clients they have or how they produce your deliverables is not any of your concerns. The important part is that they deliver the results you paid for, on time, as per the agreement you both sign.
- Communicate Regularly and Quickly – A regular touch base is important, especially with long-term projects or retainer bases services such as office admin and management. When your contractors have a question, try to get back to them as quickly as possible with the answers.
- Pay on Time – This is probably the top three if not the number one complaint most independent contractors have. If you promise to pay them a certain amount of money for their service, pay them according to your agreement. Don’t hire people if you don’t have the funds to pay at that moment.
Many awesome independent contractors want to work virtually, so if you know what you want and do your due diligence, you will find them.
Need a virtual assistant? Schedule a call with me personally! Let's talk about your business and how I can help you.
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